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CD Player won't eject or play


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I have a 2010 GS350 with a Mark Levison sound system, the CD player stopped working, it doesn't play and I can't eject any CD's.   The Navigation works, but I can't play the radio either, I see the radio going to different stations but no sound.  I  can connect to Bluetooth but again no sound.  However if I plug my phone into the USB I can play music and speakers are working.

We have looked at fuses, we have unplugged the battery for about 20 min and still nothing.

Any suggestions?

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