I have a 2004 RX330 under warranty, with premium Mark Levinson Sound System with 6-indash CD player. Since the car was purchased I have played numerous CD's purchased and burned. Last week I have been getting ERROR6 messages and unable to eject.
Some CD's I have ejected after a power cycle. but there is at least one in slot 6 that is stuck. I took it to Arlington Lexus of Palatine IL. I have been told that there is a note in the owners manual to avoid using CD-R in the changer. HOW IS THIS possible in a 45K+ vehicle with such an expensive sound system option???????
I have not seen the message myself, I don't have the manual at hand. Does any one have a soft copy please??
[1] they remove the radio, send it out , the manufacturer finds the CD-R stuck and fixes it. I may be liable for Aprox $700 of the repair + removal and re-mount of the radio
[2] they remove the radio, send it out the manufaturer finds the CD-R. and communicate they will charge me. I can say don't repair it. Still the dealer will charge 2-3 hrs labor for taking the radio out/in
[3] Best case scenario they are responsible enough to admit the radio is really broken and they fix it under warranty. however having the CD-R stuck in the radio makes this the less likely scenario....
What do I do. This is a car under warranty and I really refuse to spend a grand for a radio that should play any cd. HELP PLEASE