That was a very foolish thing the service manager at that dealership did. He can do it, they don't have to offer loaner cars for anything but warranty work, but it was stupid.
I would write the General manager of that dealer the same thing you told us here and let him know how this individual made you feel at his dealership and how the service manager at the other dealership helped you and earned your business.
Bad Experience At Regency Lexus Service (vancouver, Bc)
in Dealers & Pricing Forums
Posted
WOW, thats sucks.
Thanks for the heads-up.
Anyone got info on the Sales team?>?
Eric