Shortly after buying my 08 ES 350, a service station attended lifted and propped up my wiper blades while cleaning the windshield. Soon after, I noticed that paint had been scraped off the edge of the metal cowling that partially covers the blades when they are in the resting position. I tried flipping up the wiper arms myself and sure enough they would not bend to open position without scraping along the edge of the cowling. Thought this was an engineering weakness, but never got around to mentioning it to my dealer. After my last regular maintenance service (now a year + later) I noticed that the wiper blades were resting "high" on the windshield to the point that they were a bit annoying. Thought this strange since no service was done to the wipers. Upon closer inspection, I noticed that the wiper arms have been replaced. Sure enough, now when lifted away from the glass they bend at the mid-point and no longer scrape against the paint.
I will certainly ask my dealer about it at my next visit. While the new arms are a definite improvement (providing they lower the blades back below my line of sight), I find it odd that the work was never mentioned to me or indicated on my invoice. It makes me wonder if they were quietly fixing a problem in order to avoid having to repair the damaged paint?
Wondering if anyone else has had their wiper arms changed or if their wiper arms currently scrape the paint when propped out?