I had a car accident two weeks ago on the free way.
IS-250 car was broken down, but no airbags came out.
Last week, I contacted to Lexus custom care.
They called me that they wanted to see the car and explain why the airbags didn't come out so I gave them where my car was and my insurance information.
Today, a Lexus department speciallist called me. He said they won't see the car because I didn't die and my insurance company will pay all for the accident. I was so fraustrated by him.
Is 250 - Warring!
in 07 - 13 Lexus IS250 / IS350 / IS-F
Posted
I had a car accident two weeks ago on the free way.
IS-250 car was broken down, but no airbags came out.
Last week, I contacted to Lexus custom care.
They called me that they wanted to see the car and explain why the airbags didn't come out so I gave them where my car was and my insurance information.
Today, a Lexus department speciallist called me. He said they won't see the car because I didn't die and my insurance company will pay all for the accident. I was so fraustrated by him.
Do you think Lexus custom care is right?
I grad to listen your advice, thank you.
Here is my car's picture now!
http://photo.store.qq.com/http_imgload.cgi...2baaca63bbafb0f