amf6

And here's the latest from Moto about the "patch" for the v710":

Thank you for contacting Motorola e-mail support.

Regarding your concern, the way this patch will be distributed has not been decided yet. However it will be launched on the first days of September. If you need more information about this or any other subject please do not hesitate to contact me again.

Or you may also contact our Software Support Division at 1-877-331-6456 ext 2237.Our hours of operation are from Monday to Friday from 8AM to 7PM Central Standard Time.

Thank you for allowing us to be of your assistance.

Best regards,

Sounds like you found someone at Moto that is willing to admit to problems with the V710. Could you let me know how to get to them as I need to report a problem with the Transflash card and applying photos in the card with phonebook entries. I've tried customer service, but they blame VZW, VZW blames Moto. MotoCoder support says call Qualcomm, and they have no clue why I was sent to them.

Thanks

I just contacted Motorola by email at their support page and received my answer in a day. FYI, here's the text of Moto's response:

Thank you for contacting Motorola e-mail support. We really appreciate your interest in our brand and our products.

Regarding your concern, we are sorry to hear about the difficulties you are experiencing with the Motorola V710 you have. You will be able to sync your V710 unfortunately not for the time being. You will need to contact Verizon and get a software upgrade when it is available. A fix has been identified and it expected to be available within 60 days of its release.

For further information regarding this or any other subject, please do not hesitate to visit our web site www.motorola.com or contact our Customer Care Center at 1-800-331-6456, where one of our agents will be happy to assist you. Our hours of operation are from Monday to Friday from 8AM to 7PM Central Standard Time.

Thank you for allowing us to be of your assistance.

Best regards,

08/14/2004 07:25 PM

I have a Lexus LS 430 with Bluetooth phone capability. The phone synchs to th...v710 CANNOT be registered on your site; model does not appear in list.

----- Original Message -----

From: Motorola Mailbox

To: amf6@comcast.net

Sent: Saturday, August 14, 2004 10:20 AM

Subject: I have a Lexus LS 430 with Bluetooth phone capability. The phone synchs to th... [incident: 040814-000055]

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Question Reference #040814-000055

Summary: I have a Lexus LS 430 with Bluetooth phone capability. The phone synchs to th...

Choose a Product: Wireless Phones

Sub-Product: V710

Category: Data Connectivity

Sub-Category: Syncing Issue

Contact Information: amf6@comcast.net

Date Created: 08/14/2004 09:20 AM

Last Updated: 08/14/2004 09:20 AM

Status: Unresolved

Cellular Provider: Verizon

Sign Me Up for email: Yes

Discussion Thread

Customer (Alan Feldman) 08/14/2004 09:20 AM

I have a Lexus LS 430 with Bluetooth phone capability. The phone synchs to the car fine, but I can't figure out how to send my phone book to the car. I keep getting a dialog message on the Lexus screen asking me to send the phone book, but how? Your tech service rep was awful, and insisted I go to a menu called "move to", which doesn't exist. Appreciate your help.

Auto-Response 08/14/2004 09:20 AM

Title: The Motorola V710 Cellular Phone

Link: https://motorola.custhelp.com/cgi-bin/motor...ated=1083254557

Title: What is my unlock code and how do I unlock my phone?

Link: https://motorola.custhelp.com/cgi-bin/motor...eated=952222693

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Alternatively, you may visit this web site periodically to check the status and view responses to your question. Simply use the "My FAQ History" tab at the top of this section.

Customer (Alan Feldman) 08/14/2004 09:20 AM

I have a Lexus LS 430 with Bluetooth phone capability. The phone synchs to the car fine, but I can't figure out how to send my phone book to the car. I keep getting a dialog message on the Lexus screen asking me to send the phone book, but how? Your tech service rep was awful, and insisted I go to a menu called "move to", which doesn't exist. Appreciate your help.

Question Reference #040814-000055

Choose a Product: Wireless Phones

Sub-Product: V710

Category: Data Connectivity

Sub-Category: Syncing Issue

Contact Information: amf6@comcast.net

Date Created: 08/14/2004 09:20 AM

Last Updated: 08/15/2004 02:53 PM

Status: Waiting

Cellular Provider: Verizon

Sign Me Up for email: Yes

Sincerely,

Sophie

Motorola Internet Correspondence Team

I have an email from Moto that they are aware of the issue with the phone book and other "synch" problems with the Lexus, that a fix has been developed, and that Verizon will make it available within 60 days. Keep your fingers crossed.

I have xm satellite radio in my new 2004 LS 430. When I picked up the car my salesman and I turned it on and it asked for a code to be phoned in, which we did in 2 minutes. That's all there is to it. You should know there is a small black rectangular antenna ( about 2" x 2") which is mounted on the side of the trunk lid. It is noticeable and detracts from the appearance of the car, but I've gotten used to it. The sat radio itself sounds great. There are 18 presets for the approx. 100 stations, which you can change around just like the push buttons on any radio. The xm is beautifully integrated into the radio/sound system. I'm a fan.

I have a new black LS 430 and took it to a newly refurbished, brushless commercial car wash with top of the line equipment. However, I now see swirls in the paint, presumably from the cloth rags the car moves through to clean it. Some friends have told me that all commercial car washes are bad for the car's finish and I should stick to hand washes. Any thoughts?

I just put on snow tires (with wheels) on my new LS 430 (17"). I'm in Philly where it snows enough (at least it has the last few years) to make this worth considering. Downside is a bit more tire noise. I'll know whether this was a good decision after we see how much it snows here this winter.