GaVin

I had always believed that Lexus is synoymous with quality. I am no longer a Lexus fan, thanks to the unfortunate experiences I had with RX 300 and the customer service.

Problems with my RX :

My RX transmission blew at 71K (#1 reason to question RX 's reliability),

problems with exhaust in the 6th year,

bad wind noise at 45 mph,

Bad turning radius

Issues with key remotes ( both broken within 5 years)

Would I buy another RX300? A resounding NO.

I feel exactly like that. I want to talk to more and more RX owners, and make sure this issue with their Gen One model is known to all customers and fight this out with Lexus.

We should start a campaign similar to what Acura and Honda customers did. One other place I will place my review is autos.msn.com.

Lenore - you are right. Lexus is just not the company that backs up their product - the little hope that I had and expected with a luxury car and Toyota as a brand is gone!!!!! I am so *BLEEP*ed having to go from one customer service person to another.

And they wouldn't reimburse me because the last service was done at another service center than Lexus dealer. Ridiculous reason, as this is not a question of warrnty. This is a question of quality that went wrong. A design that was flawed.

They just lost one of their very faithful customers, and hopefully many more if I can tell my friends of all the crap I dealt with.

1999 RX300

Transmission problem @ 70 K miles - car shifts to neutral at high speeds. :(

I have a 1999 Lexus RX 300, and have had about 71K miles on it, and recently had the car breakdown about 240 miles away from my home. My car would shift to neutral gear at speeds higher than 45 mph, requiring me to turn the ignition off and back on to drive ( only at lower speeds). Any one seen this? The local dealer at the place where my car broke down wants to replace the entire transmission for 4K!!

We were not too sure about the cost and timeframe she proposed, and got it towed to our city for our local dealer and Lexus cust service to take a look at. I am surprised to see that RX300 had so many transmission issues, and am hoping Lexus will take a look at all the anguish the owners are experiencing and take some positive action.

Has anyone lodged official complaints with Lexus customer service, and how was the response? I Have reseacrhed on the net and saw many complaining about transmission issues with '99 RX. Shouldn't this be a recall? I was a die-hard Lexus fan, but now I am very disappointed with the transmission dying so early.

I have a 1999 Lexus RX 300, and have had about 71K miles on it, and recently had the car breakdown about 240 miles away from my home. My car would shift to neutral gear at speeds higher than 45 mph, requiring me to turn the ignition off and back on to drive ( only at lower speeds). Any one seen this? The local dealer at the place where my car broke down wants to replace the entire transmission for 4K!!

We were not too sure about the cost and timeframe she proposed, and got it towed to our city for our local dealer and Lexus cust service to take a look at. I am surprised to see that RX300 had so many transmission issues, and am hoping Lexus will take a look at all the anguish the owners are experiencing and take some positive action.

Has anyone lodged official complaints with Lexus customer service, and how was the response? Shouldn't this be a recall. I was a die-hard Lexus fan, but now I am very disappointed with the transmission dying so early.