jjtx28

I have a 2005 RX330, a 2012 IS250, and a 2017 ES350. Do I need a radio security code to enable the radio after changing battery? I know some car radio requires a code from a dealer to enable the radio after the battery was disconnected, this is for security of the radio.

Does Lexus have this feature?

Hi everyone, I finally got the cracked dashboard cover replaced last week, that is August 2017. I waited 23 months since I took the car to the dealer to confirm I qualified.

I called my dealer also, last time over a month ago I was numbered 100th, this time is numbered 150th. They cannot explain well to me. May be I did not buy my car there so they bumped me

My Lexus dealer told me, after some pressure from me, this morning that I am number 100th on the list. They receive material for about 20 cars a months, so I was told it might take another 6 months.  If that is the case, it took 2 years to wait to fix this recall. I think that is a record. At least from my experience.

I was told the Takata airbag for my IS will be a few months wait, well, that is how the story for my dashboard cover started.

Thanks for the suggestion. I just called my dealer again for another recall issue. Lexus is recalling many models for Takata airbags. I happen to have another Lexus being affected. I talked to the recall manager, I am still on the waiting list for the dashboard cover for my RX330. Now I am on waiting list for the airbag recall on my IS250. I think I will take your suggestion to call the HQ to open a case number to get some attention. Thanks

I have a 2005 RX330, I got a recall on cracked dashboard and took the car to a local dealer to confirm. That was September 2015. I was told to wait 2-3 months to get the part in then they will call me. I called the dealer 3 month later, they told me to wait due to back order. I called them a few months later, a year later, and now about 17 months, they still tell me to wait. I wonder other Lexus owners have same experience and how long they wait to get the cracked dashboard replacement.

There are more cracks and getting more ugly. I think waiting this long is not reasonable. What choice I have besides waiting indefinitely?