Michael Ehsani

On January 15, 2015 at 11:47 PM, JeffFreeman said:

I just purchased a NX200T. During the test drive I did not realize the headrest was a little too far forward. It is sharply angled toward the driver at the top. I am on the shorter side at 5' 6 1/2" tall and have good posture. When I sit in the driver seat with good posture my head is pushed forward about 1/2". I have to lean the seat back so I am slouching to avoid neck discomfort. I asked my dealer, service center and the U.S. corporate office for advice. There was nothing they could do. Very disappointing. The worst part is that the headrest is available outside the US with adjustable forward and aft movement at 4 intervals. I asked a few after market car parts dealers for advice. I was told it is a common problem. I was given many solutions (get another brand car's headrest, cushions, heat the metal and bend the rods, padding, etc.). Some ideas were unsafe and of course illegal I thought. For now I put some 2" cushioning in the seat to bring the rest of the seat inline with the headrest. It is better but not quite there and makes my A/C venting fairly useless, & is a little dorky. After just having paid about 50K for the fully loaded car I want a professional solution to improve the headrest. So far I have not solved it. I am curious if anyone else has had this issue and solved it? Any advice is appreciated. I am 95% happy with the car/SUV and am looking for that last 5% of comfort/fit.

I'm having the exact same problem. It is very uncomfortable and it hurts my back much worst than it is.