Dave in OC

My IS 250 Navigation Touch Screen stopped working as well. It seemed to be very similar to every other Lexus owners symptoms and resulting scenario with the dealer (SHAME ON YOU LEXUS). Rather than pay the dealer $2500+ to have the entire Nav system replaced, I found a company in Van Nuys, CA that offers a service to replace just the touch screen, which if you've read all the threads is the real issue. I just had them pull the entire Nav/Radio unit out of my 2007 IS250, replace the touch screen and reinstall the unit. I am fortunate enough to live close enough to drive the car to them so they could do the entire job, but if you are too far away, they will help answer questions to remove the unit yourself (they even have a video on YouTube with how to remove the unit here.... www.youtube.com/watch?feature=player_detailpage&v=DIcwVnj88VU ), send the unit to them for repair, then return it to you for reinstallation. They said they do approximately 2 or 3 of these per week! People have been driving from Oregon and Nevada to have the screens replaced. In addition, used car dealers bring their Lexus Nav systems to them for repair as well. The new screen they put in is perfect, looks and works great, and the entire process took just 2 hours!!!! Here's the best part....the cost for removing and reinstalling as well as the parts and labor were in the $600 range. Not only that, they are VERY nice people that care about quality. Below is their contact information. I HIGHLY recommend them! Best of Luck! HiTech Electronics 7049 Valjean Ave Van Nuys, CA 92406 Tele: 818-785-8085 Web: www.hitechserv.com