dcrunin

Hey - Thanks for the suggestions. I bought it from Pohanka Lexus and took it back to them for the touch up. Any suggestions of a good detailer in the DC area? Also, now i have a few new scratches from where they might have put some equipment for the touch up!!! I think they can be buffed out but all this is such a pain! Hey SW03ES - My folks are in Princeton, WV (it isnt that far from Fayetteville) and I live in DC.

I bought a new 2013 Lexus es350 on June 8. During my first wash I saw that part of the paint at the edge of the car hood (close to the windshield wiper) on the driver side was gone. You could see the bare metal there. It was on the edge and the inside of the hood - you could not tell by standing in front of the car but was in your face from the side view. It was around 2-3 inches long and 3 mm wide. By the time I notice it I already had around 1200 miles on the car (drives from DC to WV to see family). I took it back to the dealership and they have after a failed attempt touched it up. You cannot see the metal but I can clearly see where the touch up happened and it is not a good finish at all. The sales manager tells me my only option is now to get the whole hood painted. He is willing to do that but advises against it saying it will affect the value of my car. I feel shafted! I paid for a new car and now I am getting a touched up car which i can see from a 2 feet distance has bee touched up! what are my options? Any advice? I used to drive BMWs and never once had to deal with anything like this before. Any suggestions will be appreciated. Thanks