BKGiantsFan

OK, time for a status update.

I took it to the dealer and had them fix the issue (the TSB helped greatly as he service agent stated he'd never seen the problem in the 3 years he'd been working there). They emailed Lexus and explained the situation and that I just bought the car and Lexus told them to offer me a goodwill gesture of 50/50 on parts and labor. The end cost for me was a little less than $500, which I can live with since I got such a phenomenal deal on the car.

It's been around 5 days now and I've been running the AC and the heat and no little white particles! Woohoo!

Lexus of Orlando definitely has me as a future customer because of this experience.

The dust , very fine , is caused by the erosion of the protective coating on the evaporator core ( air conditioning ) .

Service bulletin L SB 0032 08 excessive dust from HVAC vents may apply .

Please see your dealer as soon as possible warranty is time/mileage.

The evaporator is replaced and the duct work cleaned out .

The dealer will also check for recall status on this vehicle. Certain years require the replacement of the intelligent power module ( hybrid ) , crank shaft pulley , and carpet cover and clips.

I really enjoy the hybrid line up , the 400 h is blast to drive!!

Google did show evidence of other Lexus Owners having this same issue.

While it's good to know I'm not alone and not imagining things I'm a bit concerned. I definitely will take it to the nearest dealer to get looked at right away.

I picked up my new "baby" just over 2 weeks ago and I'm stopping in to introduce myself.

I gladly drove 6 hours round trip to get it because it only has 45000 miles and is the AWD version with Navigation and Bluetooth.

The only issue I have is that I just started to notice tiny white particles on the dash and around the vents (see pics attached to this post) after running the heat for the first time a couple days ago.

Has anyone else seen anything similar?

I'm thinking of taking it to the nearest Lexus dealer (which is still an hour away from where I live) to have it checked out unless someone else has seen or heard of this before.