use a realtor
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I have an 03 GX that only has 50k miles on it and is garage kept. I work from home so this vehicle rarely sits outside in the sun. We have no children and there has been no hitting or kicking the dash. A 3 inch vertical crack developed over the glove box. Obviously a defect since the car is always in the garage. After being told my extended warranty did not cover such an issue I made a phone call to corporate in California. Long story short, they provided the new dash free of charge (it would have been $700 in parts) and I only had to pay labor which my dealer gave me a break on and came to $300. I was worried about the fit and finish on such radical surgery but the new dash is seemless and looks great. I still feel that I should not have had to pay for this at all since it is clearly a manufacturing defect. Their trim clause is a joke. I have owned serveral cars in my life, usually luxury European models, and I have NEVER had this mysterious crack in any dashboard before.
03 Gx470 Dashboard Cracks
in 03 - 09 Lexus GX470
Posted
2004 GX 470 (original owner) garage kept
I too have the exact same cracks in my dashboard as described in previous posts. I contacted Lexus of Jacksonville and
they offered to split 50/50 in which my half is $982! I feel as though I'm paying for the entire bill. This is obviously
a manufacturer defect. I would hope Lexus would take care of this as it would definitely make a difference in purchasing
my next Lexus.
Thanks for the information.