I too have gone to Lexus of Highland Park. I had a bad IACV and the Service Manager, I think his name was Freddie was very helpful. It is smaller then Bredemann Lexus in Glenview, IL but the staff was very helpful, and the atmosphere was cozy. I recommend Lexus of Highland Park, if you are looking for a decent dealership to service your car. Good Luck!!!
Cool experience.
mike