A few years ago my dealer replaced the power window motor on my 03 es (warranty). I guess the TSB had not been issued yet. Later it stuck again. I read about the door slam method on this site. LOC has also saved me a chunk of change over the years. I got the OE Toyo tires replaced at no charge after reading about tire noise complaints on this site.Sewell Lexus parts also gives a nice discount to LOC members.