Like everyone here, I was totally frustrated with this process. I finally reached a human at HomeLink and after describing the situation he asked if I was using a Genie mini-remote door opener, which indeed I was. He asked if I was using the large button to train the in-car unit, which I was. It seems you cannot use the large button, you must use one of the small buttons to the left of the large one to train your unit. Once I used the small button it worked perfectly and connected through the Learn program on the first attempt, it took less than 5 minutes. I emailed HomeLink suggesting they add this info to their FAQ or Troubleshooting website. This could have saved me 2 hours of wasted, very frustrating, time. But, I am a happy camper now.
