priobe

Hello all,

After fighting with Lexus over the problem which they don`t want to admit. We might have come to a conclusion. I have been complaining for about a 1 1/2 about the hesitation problem and the shaking on start up.

Well Lexus is willing to place me into a 05 ES.

Are there any 2005 ES owners out there that can give me any feed back please before I make this decission.

Also does anyone know if there is anything different from the 03 to the 05 besides the motor being 330.

Any help will be greatly appriciated.

I got a call today from Lexus Customer Satisfaction:

Them: Lexus of Tulsa says that your car is working as designed.

Me: Do you believe the car was designed to have a full second lag when you step on the gas?

Them: No

Me: Do you believe the car was designed to have a hard clunk between third and fourth gear?

Them: No

Me: My car does both of those things. How can you say that the car is operating as designed?

Them: Not all Lexus owners have the problem.

Me: I don't care about other Lexus owners. My car has this problem.

Them: The car is operating as designed.

Me: So you're now saying that is WAS designed to clunk between gears and have a long lag when you step on the gas?

Them: No, I'm not saying that.

Me: Are you aware that there are over 100 complaints to NHTSA over the past 3 years for this problem?

Them: A few customers are not completely satisfied, but all of these cars are operating as designed.

And so on.

I can't understand how they keep up this scam. If they were simply to say that there is a problem and that some cars do not operate the way they want them to, but there's no safety issue and they'll get a fix as soon as they can, I wouldn't be happy, but I could live it with. But this insistence on insisting that the car operates as designed is ridiculous.

I told them to escalate it to a supervisor and I want them to replace it with an RX330. I understand that there are a few problems with the RX, but it's much rarer than the ES. We'll see what happens.

I agree with your fustration. I am still waiting to see if they will take me out of the ES to put me into the GS. I know that it is more expensive but I need to get out of this car. If you would like to get together and combine our case with others let me know.

phil

Yes we have done all of that . Lexus is indicating that this is a normal characteristic of the ULEV. They also said if they give us a new car that we will experience the same problem. We are now waiting for Arbortrators to decided.

As time has gone on, the problems have become more pronounced. Lags in downshifting, 'thinking' about what gear to go into, hard shifts, and so on.

Are you using regular gas (87 octane) or the recommended premium (91 octane or higher) ?

It doesn't seem to matter. We can't get 91 octane here, so I sometimes run 87 and sometimes 93. Even when I run 93 for a couple tanks in a row, there's no change.

Yes, I have tried different grades of gas. The problem is still there. But I did not pay 30k + for a car to shake on start up. This is why I am seek lemon.

I am ,looking to just get my money back or get into a car with out a problem.

Hello All,

I am new to this forum. I understand the problem of the hesitation in the ES 300 `03 but I would like to know if anybody is experiencing another problem that is when you first start the car in the morning that the car shakes for 15 sec. and then smooths out. Also the car will shake at a stop light. I have an Arbitration case scheduled and would like to get some feed back so I may present some more information.

If you have any info please email me with info.

priobe@bellsouth.net

Thank you