Hi,
I have a 2005 GX470. About 2-3 wks ago I took it in for 35k service. I was told that battery failed "load test". Given the price the dealer charges for a new battery, i figured I will buy a battery and replace it myself. Now, 2 days ago my wife was driving and all of the sudden Nav screen went blank, a couple of mins later all of the dash board light went on, and engine started missing. She called roadside assistance, and had the car tower to the dealer. I figured it was an alternator.
Service adviser, immediately told her that battery was a problem, but "they will look into it". About an hr later, with new battery, she started the car, and battery light is on. Of course they didnt believe her, had to look at it again. Now they tell her it's an alternator.
New alternator wont arrive until late next week. Today I called them and told them that alternator appears to have caused battery issue. Same service adviser as 2 days ago told me that it is all actually my fault. "if you replaced the battery when we told you, you would not alternator problem. Alternator had to work overtime to keep charging the battery. You see my point?" I told him "no", and he promised to "look into it".
I dont think that battery itself was an issue, besides, the car is only 4.5 yrs old and has 35k on it. I am guessing alternator started going bad wks ago.
Do i have any recourse in getting at least some of my money back for the new battery? They charged over $200 for it
Any words of wisdom are appreciated.