calvinlam

thanks for the reply. Lift supports - do you mean the struts holding up the rear door when it's opened? If so, yes, it holds it up. And also, the remote can get the opened rear door closed properly (all the way lowering from the fully opened position to the close and latch position). thanks.

Many thanks for the pointers, I'd searched again. My problem is consistent, ie. every time. Mine is a 2003 model. thanks.

Every time when remote was pressed, it beeps and the rear door unlatches, beeps twice and door raised for about 0.5 in and then it closes/latch again. Annoying as we need to do it manually each time. Any idea why it's like that and any solution please? Many thanks.