SunnySDRX350

By chance were you a former BMW or Honda owner? I bet you talk on your phone, do you hair and makeup while you're driving correct? Lexus dis-engages the ability to work the nav while the vehicle is in motion....this is called a safety feature. Why would they do something that ridiculous? Because they don't want you to crash up such a beautiful vehicle while you're trying to enter the address in for your hairdresser. Personally I like that feature although at times it is bothersome. But in all honesty, I don't want the responsibility knowing that I drove into a bunch of kids crossing the street because I was trying to enter in a location on my nav..... Not sure what your deal is or why you have to be so nasty and assuming! NO I am NOT a former BMW owner and I don't talk on the phone, wear make-up and do my hair in the car! What is behind your nasty comment about driving into a bunch of kids...Who are you and why do you think you can make such nasty comments to someone you don't even know? Grow up and think before you write something nasty that has no relation what so ever to what the issue.

I recently spent a few hundred dollars on a Navigation System "update". This was in response to a post card sent by Lexus. I inquired if the newer highways & streets in my southern California area were be included. I was told that they would be...so I spent the money to "Update" my system. I can not believe that there are streets and highways that are NOT on the update that are many years old. As soon as I realized these areas were not on the system, I called my dealerto inquire if they had actually made the update. They said it had been and I was instructed to call the 800 phone number at the Complaint Department at Lexus. I wanted to know what had been actually updated in the update. I personally don't need updates in Iowa or Texas and I am upset that I paid A LOT of money for something that has NO benefit to me. I think this was a total rip off by Lexus. Ironically, my friend recently updated her Honda navigation system and it has all of the streets that are missing on the Lexus navigation system. I took my car in for service today and inquired again about the bogus update. Again, I was told to talk to the Complaint Department at Lexus. This is a catch 22 and I hope no one else falls for the bogus update like I did. Come on Lexus should do better on this and for it's customers. Know what is being updated so your customers can make an educated decision to spend a large chunk of change for something that is virtually worthless. Anyone have the same problem? Oh, and my friend can also use her system while the car is driving...mine can only be accessed at a stop. What's with that???? I think I might go Honda or Acura if Lexus can't get it's act together...actually my husband's new phone has a better navigation system than my RX350, at least it is updated and accurate!