lumbaga

JL - PS: I think that the Fife and Bellevue dealerships have the same ownership.

JL - The service advisor told my wife that they had received a "report" from the factory and that the problem was easy to fix. I assume this means a TSB. The fix apparently involved packing insulation under the dash. You might want to give them a call. (425) 455-9995

Our 2004 RX330 developed the dashboard popping after about 6 months. We told the dealer about it when we took it in for normal service (Lexus of Bellevue WA). They didn't even ask us to describe the noise. They said that they needed to remove the dash to fix the problem and that it would take a full day. Gave us a loaner car overnight. We picked up the car the next day. No charge. Problem fixed. So, it sounds as if this is a known problem with a defined procedure for fixing it. Looking at the posts from those who have not been able to get a satisfactory solution, I'd say that not all of the dealers have gotten the memo.