07 GX

Thanks to all who replied. I am hoping to get some satisfaction from the Service Manager as my Service Advisor is on indefinite leave of absence (wonder what he did?). I wasn't told this until after I left two VM's and two e-mails for the guy and was getting ready to blast him for not getting back to me. I'll post a follow up as to the outcome... Tom

I had my near new 07 GX in for the driveline clunk repair this week and I'm happy to report so far so good. However, I now see several small micro abrasions to the leather on the drives seat side bolster. They are all about the size of a pen tip diameter each and appear to have gone through the leather coating. This is probably due to the tech getting in and out of my vehicle without much care. I've got a call into the dealer but before I press them for a repair, could it actually make the matter worse? I would feel very comfortable attempting a touch up repair by myself if anyone has any product recomendations. For some unknown reason, the dealer, Lexus of Massapequa in NY, does not protect the seats with plastic, which would have prevented this type of situation. Thanks in advance for the suggestions.

Had my near new 07 GX 470 in for service this week and now notice several small micro abrasions on the divers seat side bolster. These dots, each the size of a pen tip, appear to have gone through the factory leather coating. I've got a call into the dealer to see what they will do but before I press on them hard, would a repair attempt make matters potentially worse? I would almost feel more comfortable attempting a repair by myself if anyone has any recomendations for touch up as I'm extremely handy and mechanically inclined. The average person would probably blow it off, but I'm pretty particular, especially with a near new, expensive vehicle. Thanks in advance.