Thanks for all the replies. I was wondering what was going on with the website for a couple days.
The wheels are Falkens and they are definitely balanced. Tire pressure, I know, is ok. I believe it was a four-wheel alignment.
I don't believe the tires are the problem because before I took it in, the steering wheel sat slightly turned to the right when the wheels were straight. The car would veer to the right. Now, they've done something and the steering wheel sits slightly turned to the left. So, of course, the car pulls to the left now. So I think if they could get the steering wheel just right, I should be ok.
I would strongly recommend that Lexus drivers go to a dealership for an alignment. I went to two local joe places before I went with Toyota. Local joes may be ok with some misalignment, but they definitely could not fix mine. One of them said their computer equipment didn't have the right algorithm for reading my casters.
Toyota has laser equipment and the other two places definitely did not.
As for the wheel locks, I am surprised that they are only $20. I think I am probably looking at something at least 3 times that. I will look into getting a new key, that's a good idea.
Thank you.