Jump to content

nj_rx350

Regular Member
  • Posts

    2
  • Joined

  • Last visited

Profile Information

  • Lexus Model
    RX330

nj_rx350's Achievements

Advancing

Advancing (2/14)

  • First Post
  • Week One Done
  • One Month Later
  • One Year In

Recent Badges

0

Reputation

  1. I think almost any reasonable person would be upset if their rims were scratched during service. If nobody cared about the look, we'd all be driving around with ugly steelies on our rides. The dude already admitted he was out shopping and pricing new rims on a vehicle with less than 5k miles on it...so obviously there was a reason to do so and it was probably pre-existing damage caused by his/her abusive driving behaviors. Probably covered up the damage he/she had done to it before the service and then blamed the service technician after they returned the vehicle to him/her in a cleaned condition. The dealer probably should have flagged him/her as a "scammer" instead of "fussy". I'll bet if the dealer knew he/she was out shopping for replacement rims beofre the 5k service they would not have been so accomodating to this fusspot of a customer. This dude should be driving a chevy and not a lexus!
  2. Like any other part of the car it will show signs of wear and tear. So what if there are a few scratches on the rims..who sees them anyways once you are moving down the road. If you want the car to always look brandy new then park it in your garage and don't go anywere, then you never need service either. As for "fussy" customers..You are flagged now for all Lexus and Toyota dealers and they add an extra 10-15% onto all future work and parts to make up for any lost items they have to conceed to you...in the mean time you think you are getting one over on them. Some fool claiming to be the regional customer service director for Lexus will probaly even send you a letter or call you and say come on in for more service and parts we will make you feel good again...and then the register goes Kaching!! and you think you got a good deal.
×
×
  • Create New...

Forums


News


Membership