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travis07

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  • Lexus Model
    1999 ES 300

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  1. Hi- I need some help. I recently had the struts and strut mounts changed on my 99 ES300. I understand now that it's rare to need to change struts and that I probably only needed the mounts changed. I've got these diagrams showing other parts that I think should have been changed when the struts and strut mounts were changed -like: strut mount bearing, upper coil insulators, lower coil insulators, strut bumpers, and strut mount bearings. I paid $1,705 for the work, but not get all items above changed. Should the mechanic have changed these parts too? Is there some official source that I can turn to that states that all of these items need to be changed when struts and strut mounts are changed? Thanks for any advice. P.S. the $1,705 was for 4 new struts, 2 front strut mounts, one rear strut mount (which it turns out did not need to be changed), and one rear tie rod; the noise in the rear was the bent tie rod, not the strut mount, but I got charged for all of this.
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