vilmosz

Under Platinum Warranty for our CPO RX300/2002 and the paint, of course, is horrible. Dull, chipping and peeling. I'm wondering if anyone knows whether it's possible to get this manufacturing defect covered by Lexus?

Our CPO RX300 is under warranty through 2012/125k miles. The main reason I extended the warranty was the known and common transmission issue on these cars. So far, the dealer says, the tranny looks fine. I understand the problem usually crops up around 90k. (We're nearly there.) What are the symptoms? When should I expect to notice them? Thanks, all.

Our CPO 2002 RX-300 is a Southern California car. I can't figure out why the white paint is dull and chipping. Even my 2002 Civic is holding up better. I'd appreciate any suggestions about whether this is some sort of manufacturing defect or what the source of this might be. Thanks.

Thanks for all the input. It's good to know that doing some of the work at a non-dealership shop will not void my warranty. That said, the dealer service rep apparently forgot to factor in that I'm under warranty so the struts ARE covered. Yay and woo hoo. I'll probably get the brakes, pump/timing belt handled at the local certified mechanic who will do it for half the price of the 'ship. Thanks again and hope you're all's New Years are off to a good start.

I am the OP. I just spoke with the dealer/service. There must have been some miscommunication or misunderstanding. They did NOT replace the water pump or the timing belt. The 90,000 mile service was $695 and included * Replace filters. * Rotation. * oil service * engine air filter * trans service * engine coolant * brake fluid * Diagnostic on the engine. * Additive to windshield washer. * Emergency brake. They are now quoting me the following for additional work: Battery replacement: $210 Rear shock strut is leaking: $650 each -- $1300 for both. Alignment: $140 Power steering: $130 Front Brakes: $350 Rear Brakes: $350 Timing Belt and Water Pump: $1300 Total additional to the 90,000 service (which they already did): $3980. I have no idea how to proceed.

Anyway, getting back to the actual topic ;) I live in Santa Monica, CA -- so if anyone knows of a reputable Lexus repair shop that might be less expensive than the actual dealer, please let me know. Thanks for all the other great in-depth information. In the meantime, I'll explore the good advice to ensure that maintaining at a non-dealer repair shop will not void my warranty. Thanks.

Our 2002 RX-300 (85,000 miles, still under extended warranty) is about due for its 90,000 mile "major" service at the dealer. They are quoting us abou $900 for a laundry list of items and I'm wondering if we'd be better off going to a non-dealership reputable service station. Here's what they say is needed: Replace filters. Brakes. Rotation. Timing belt. Water Pump. oil service engine air filter trans service engine coolant brake fluid Diagnostic on the engine. Additive to windshield washer. Emergency brake. I'd appreciate any insights into the best way to go. We purchased the care CPO from the local dealer and got the extended warranty in light of the imminent transmission issues. Otherwise, the car has been fine and we're almost paid off. I was tempted to trade it in, but after looking at the numbers and the fact that we so far have had no problems, I decided to hold it maintain it as best I could. Thanks again.

Keys breaking are pretty common with Lexus keys -- the dealer charges a mint. Ours asked for $142 for each key. I went on eBay and found a guy who sells the keys for under $10. You pop in the electronic component, take it to a locksmith who does laser cutting, and they charge you $15. Done.

Thanks. I did negotiate -- the Finance guy told me that he could absolutely not reduce the price on the warranty because Lexus regulates that -- however, he DID go back and lower the cost on the vehicle! Made out quite well and received a free 10k service to boot.

We just purchased a CPO RX 300. It has 56,000 miles on it and came with a warranty for three years/100k. In three years, we will probably drive 30k, which means that in three years the car will theoretically have 83k on it. I have heard tranny problems surface at around 90k. The dealer is offering us to extend the mfr CPO warranty to four years for $1250 and five years for $1650. My question: 1. Is this negotiable? I know I should have negotiated prior to driving off the lot -- but I still hold one card which is we have not yet filled out our survey. 2. Is there a better place/rate from which to but an extended warranty than from Lexus? Thanks in advance for answers.