Ok, Here is what happened. I went before a NCDS arbitration board on January 14th and explained to them about the poor service and vibration problems experienced in my RX330. I showed the board emails from other owners who experienced the same problem and then I demonstrated the vibration problem as best I could because it was only 30 degrees outside and the A/C didn't cycle on and off as much but it did happen. The Lexus regional representative from the South East district flew in from Atlanta and basically said "The car is working as design" nothing more nothing less. About a week later, I received in the mail the verdict that I didn't prove my case, which is just a bunch of bull. Anyways, I will be selling my LEXUS RX330 and I hope this message board doesn't disappear. I never have been so disappointed with a car in my life. Now, the dashboard makes popping noises on cold days when I drive over bumps in the road. Like I stated earlier in one of the messages. The only thing Lexus/Toyota will listen to is if people give the car a bad rating with JDPowers and Consumer Reports. Good luck everyone with your RX330 and I can truly say it has been a nightmare. I will stick with Infinitis/Nissan from now on. That is all I have driven in the past and have learned a very expensive lesson.