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H MAN

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  • Lexus Model
    GX 470

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  1. My drivers side heated seat light is out but switch is operable. Dealership told me I need a whole new switch $250. I refuse to pay that just for a friggin light. I will drive with it dark.
  2. I have an 03 GX that only has 50k miles on it and is garage kept. I work from home so this vehicle rarely sits outside in the sun. We have no children and there has been no hitting or kicking the dash. A 3 inch vertical crack developed over the glove box. Obviously a defect since the car is always in the garage. After being told my extended warranty did not cover such an issue I made a phone call to corporate in California. Long story short, they provided the new dash free of charge (it would have been $700 in parts) and I only had to pay labor which my dealer gave me a break on and came to $300. I was worried about the fit and finish on such radical surgery but the new dash is seemless and looks great. I still feel that I should not have had to pay for this at all since it is clearly a manufacturing defect. Their trim clause is a joke. I have owned serveral cars in my life, usually luxury European models, and I have NEVER had this mysterious crack in any dashboard before.
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