Well, after a total of 2 weeks at the body shop, I finally went picked up the car. The sales manager already awared of the exterior issues I had and was there to inspect the car with me. Boy, let me tell you what a poor job this dealership did. Out of the 10 areas I pointed out, nothing was done to some of them and for areas they did, I can do a better job myself. How can they call it fixed when it was worst than before (repainted areas feel rough, the replaced chrome trim on one of the window was all scratch up, etc.). Also, the clear bra they put on has bubbles on the bumper and the 2 circles (sensors) on the bumper, they cut the clear bra free hand to fit those sensors and it looks ugly and unprofessional. The sales manager was speechless as I pointed out these things one by one.
Out of the blue he said that they will take the car back and get a new one for me. I am a little shock, I don't know what he has to do and I don't care. It is not a Lexus buy back and they can't sell it here as a new car again (even with less than 100 miles on it), surprised they are willing to take the lose... Anyway, it happened that a new identical one is on its way to CA port on 12/22 so he thinks it can be here as early as the last week of Dec but no later than the first week of Jan. Until the replacement is here, they are letting us use a brand new 07 RX350 with nav and only 11 miles on it. This is another shocking thing to me, a brand new car as a loaner and I will probably put 600 miles (2 weeks worth of commute) on it before returning it. Who really wants to buy a brand new car with over 600 miles unless there is a deep discount...
I will still talk to the GM there about their service department, it is obvious they are incompetent. I want to give them a chance to address the body shop quality issues before contacting Lexus. I will definitely look for a new dealership to service the car as Steve suggested from an earlier post.