mike and brenda

I have a 2004 RX330. I love the car but not the ride. Car rides fine with just me but add some passengers in the rear seat and the shocks bottom out. My car is currently at the dealership having this problem checked. My service guy states there is no leaking from my shocks, so no problem with my suspension. All though he has not taken a test drive with passengers in the rear seat of the car. Does anyone have this same problem with their shocks??? I have a loaner car which is a RX350. The shocks work as they should on this car. Test drove with my husband and neighbor in the back seat and went over bumbs. These shocks did not bottom out. Hence, that my shocks should do the same. I feel the dealer is saying anything to get out of replacing my shocks. My car has 44,000 miles and I don't think the original struts should be going bad at this time. Please if someone could advise me on this matter, I would appreciate it. Brenda

I purchased my 2004 rx330 in June of this year. After a few days of driving I noticed the reflection on my windshield. The prior owner may have used Armorall, which should not be used since it contains alcohol (it will dry things out). I bought a dashmat for less than $30 and it has made a big difference. No more reflection and it protects my dash from cracking.