I don't know about where you live but here in LA the Toyota dealership does not fare well compared to the amazing Lexus dealership, Glendale Lexus....I love going to the nice Lexus dealership....plus the fact is, I have the Lexus Visa card. I use it to pay for every fill up...many purchases and because of the rewards, I usually pay nothing or very little to get my service. I did not pay a single cent on my last ,(30K, service and wash) ..plus now that I do not have a hybrid, I don't ask for a loaner so I go to the nice diner on the next block! Having the Lexus rewards Visa is great. Just my two cents. I like luxury even at a dealership. Rey in LA