LEXIRX330

Paul...you had a accident too? Hope you are doing ok as well.

That sucks Jim. That is a convenient place as any to get hit in front of the body shop like that. Hope everything works out for you...good luck!

There is no way I would take the cash out option. It's a good chance when they tear the car down they may find additional damages. As I have said and everyone else is saying the adjusters and the shops work together. The shops tend to sometimes "inflate" their estimates to the insurance companies. The insurance companies almost always are lower than the actual repair cost...they just about always meet in the middle. Just the other day I had a guy ticked off...he called me said he submitted the estimate from the shop (5,200) and just got a check for 4,400...he wanted to know what he was supposed to do with that. His deductible was only $100.00. I told him just take the check to the shop and call me if there were any problems and I would also call the adjuster to check into it for him. Long story short...the insurance company had already contacted the shop and they agreed on the price (no difference at all on work done) anyway the adjuster had left a detailed voicemail on my clients phone but they had never checked the voicemail. Point is 99% of the time the shop gives some and the insurance company gives some...it is rare to have situations unless someone is WAY out of line.

Find a good shop...

The RSES manual I think is covered in the vehicles owners manual. Yes you can have the sound go through the audio system. My former RX330 had the RSES and what you would do is hit either the disc button twice or the aux button twice. Think it is the one all the way to the right. If you have on the emergency brake this will also show the movie on the NAV screen in the front. Unless they have changed it this should work for you.

Welcome toLOC!

Thank your son for his service.

Don't take it personal but the historical agency based model is dying thanks to the internet and direct sales. The insurance companies are under serious price pressure and the high cost agency direct (local agent) sales model is not in alignment with these realities. This is a structural economic change to this industry (not a temporary situation). I suspect the local agency model won't exist in another 10-15 years. If you own an agency sell it while it is still worth something... And you are a expert in this how? I have read several studies on this and while it is true that more people turn to the Internet for research and may even get quotes...most make their purchase using an agent. I find it disturbing how many people have no idea of what they are signing up for. I think there will alway be a need for insurance agents.

I learned the same a few years ago. Rental car is an "extra fee" I was dropping $3k/yr to these turkeys and they nickle dimed me on a rental car. No wonder the web based insurance companies are kicking the traditional agent companies butt.... That's funny since even Geico has started to open agencies! How do you figure web based companies are kicking the traditional agents but. Most sales of insurance are completed with a insurance agent...even if the quote is started online. The fact is most web based insurance will cut your coverages to save you money. It is the way their systems are all geared. They know people that look online are looking to save money and so it is all about price. Rental is a optional coverage...if you want it make sure you have it. I make sure that my staff does offer it but most people with 2 or 3 cars when you do the math you are better off not to have it. Seriously think about it if you have 3 cars and pay for rental that's $90 a year for a typical $30 a day 30 day max coverage per car. So your spending $30 a year to insure against a at the most $900 loss which isn't typical. Normally most cars are repaired within a week or two so more than likely your paying $30 a year for maybe $200 of coverage that you may need if you have a accident that is your fault. Come on...I haven't had a claim that I have needed a rental car for that was my fault in over 15 years...so if I need a rental car I will pay for it out of pocket. There are people that need this coverage...people with no credit, live pay check to pay check...etc., but honestly in most cases it isn't worth it for someone with more than one car to pay for this coverage. But as I said we at least will always give some one the option to have it. As a matter of fact we have a rental/towing waiver form that we just started using for this reason. Most people don't remember what they purchased when the have a claim. But they think that they should have had it. Good luck Landar...by the way even though you do not have rental on your policy some carrier such as Allstate will get you a discounted rate on the rental car since you have insurance with them. A few others I know of do this as well. That may help you out a little on the price too.

Welcome to LOC!

He had it coming... ;)

Find a reputable independent insurance agent. They will be able to market you with multiple companies and compare coverage for you. On the rental car subject to be honest I do not even have that on my own policy. if you look at the numbers it is actually quite expensive. Average $30 a year per car many companies charge more, some less but for a max payout of $900 or so. I will take my chances on that one.

Most cases if the adjuster has to come out they will have a laptop and most companies use a software program that will calculate and pay for visible damage. Then when the shop tears down the car, if the damage exceeds the estimate they will open what is called a supplemental claim to pay for additional damages. Where I live most all of the good shops are normally approved shops and there is not much that has to be done other than take the car to the shop to have the work done. I have over a dozen insurance carriers that I work with and all but a few work this way. If the shop is approved by the insurance company they will deal with the insurance company and most of the time the shop will do the estimate with out a adjuster even coming out to see the damage. This is by no means saying you have to use the approved shops but at least in my area the approved shops are all who I would use to get my own car fixed. They are not little hole in the wall places normally they are the larger shops in the area. The shop takes photos and submits the estimate to the company and the company approves it. This certainly may not be the case everywhere…but at least for me it makes things simple. Drop your car off here…we will have enterprise meet you with a rental car (if they have rental coverage is applicable) and the shop will call you when the car is ready. Obviously we have to set up the claim or have the claim called in but any time the insured has no preference I always direct them to the “pro shops” – “good hands shops” – “approved repair facility” in my experience the insured is generally taken care of much faster and is almost always satisfied with the work. If they are not the insurance company will back the work…not just the body shop. IMHO I would always at least ask for the approved shops in my area to see if one that I wanted to use was on their list…you don’t have to use them.

9 Post from this joker and all complaints about a new car that he bought and still has! This guy is a troll...offers no explanation about anything. John consider this a warning keep posting one or two line "Lexus is garbage...Lexus is poorly designed" with nothing to back it up we are going to show you the door! There is nothing wrong with making complaints but you aren't contributing anything to this forum and IMHO are nothing more than a troll. If SW or anyone else wants to step in and boot the guy feel free!

The poster probably doesn't even have a Lexus and is nothing more than a troll! I wouldn't keep something I hated so much.

If you say so??? I will take leather seats over cloth any day!

Me too. Just something about the name salvage parts gets most people though.

You don't have to deal with the adjuster at all. You can have your car repaired at any repair shop that you choose. Let the shop deal with the adjuster. I can not imagine that they would give you a problem with a estimate like that. What company are you dealing with? Do they have approved shops in the area? If they do I am not saying use their shop but this shop could be one of them...if that is the case you don't have to do anything. Good luck.

Welcome to LOC!

That's great....nice to hear good things!

Wow that is much better than I would have thought.

First off if the deals said it was caused by the accident the insurance company that paid for the accident should cover the repair...not Lexus. I would say your lucky that the are willing to cover the part. By the way welcome to the club!

Well that's better than 500! I would ask for the shops that your company reccomends too. You dont have to use them but most of the time your insurance company will warranty the work as well as the shop.

Glad you and your wife are both ok...good driving keeping the car on the road. By the way you may know this already but this would be filed under comprehensive coverage or other than collision. Some people have 500, 500 deductibles but most people have a higher collision and a low comprehensive deductible.

Congrats...we need pics!