I lowered my window and I heard a thud. Afterwards, the glass wouldn't raise up. I can hear the motor mechanism when I press the window switch, but no glass rising. I figure that there is a 99% chance that the glass just fell off the motor track or something, but then again I'm not a pro. I tried to take off the panel, but I'm having problems getting past the black handle and lock switch. The handle/lock switch seems to be attached to the metal part of the door and that's stopping me from taking off the whole leather door cover and inside long leather handle. I can't find a screw to take it off. How do I remove the black handle/lock switch to take off the leather panel to get in to the glass to fix this problem?