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Kim Woodruff

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  1. I have a BLIZZARD PEARL 2006 Lexus GX470 with 89K miles on it. My car has been very well maintained and garage kept. The paint has started to peel off the passenger door, the roof and the passenger back quarter panel. Lexus WILL NOT DO ANYTHING TO RESOLVE THIS ISSUE! The local Lexus dealership is trying to help. I DO NOT UNDERSTAND WHY THIS WARRANTY EXTENSION CUTS OFF AT 2008! LEXUS/TOYOTA KNOWS THERE IS A PROBLEM WITH THE PRIMER UNDER THIS PEARLIZED WHITE PAINT! IT SHOULDN'T MATTER WHAT YEAR THE VEHICLE, IF IT HAS THAT PARTICULAR PAINT AND IT IS PEELING THAT IS THE MANUFACTURERS PROBLEM. They say they only do the warranty extensions based on the VIN. RIDICULOUS! I HAVE OWNED LEXUS VEHICLES FOR 25 YEARS! IF THIS IS HOW THEY TREAT THEIR CUSTOMERS THEN THEY SHOULD BE ASHAMED OF THEMSELVES. Has anyone else had any luck getting this issue resolved through Lexus?
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