GolfGirl

I’ve been up the chain. They say… hmmm… maybe I feel a bump ( one tech said he began to notice it on his own Lexus car seat when made aware but it was barely there) but the seat is within specs. Others didn’t feel anything… so obviously it’s subjective. It’s been almost a year… I’ve survived. Other than that… my dealership takes good care of me.

Sorry you are miserable too! I don’t have an issue with the heating apparatus… it’s cold here and my tush warms nicely. It’s the Big Lump along the butt crack ( indelicately said) that I swear is a glob of gel with a life of its own. Although as it ages it seems to be dying down. May it eventually rot in Hell!

I’ve given up! Sometimes it’s not so bad. But I still haven’t taken a long enough trip to see if the seat is complete misery.

Maybe the seat manufacturing crew had a bad day!

This is a 2021 RX. Must have changed manufacturing standards. On the other hand, I don’t find the controls at all distracting!

She’s lucky! My opinion… some cars had a flaw in the seat production… and a few of us are suffering for it.

So much for “ luxury” 😠

“ Luxury”….

Hi. I have the regular version. The F sport did feel too firm for me. The person who was able to get the extra padding must go to a kinder, gentler dealership. Mine ( Pohanka) said they just couldn’t touch the seats. I previously had a 2004 RX… and of course it was super comfy.

The thing is… you can’t feel the lumps with your hand. It’s only felt in the heinie when seated… or to be more specific and descriptive… the butt crack.

Good luck! Keep us posted if you have success!!!! The best I came away with was an offer to pay for a seat cushion. Although the area rep did say we could work something out to switch vehicles, but I felt the lump in another RX. I was told the seat is manufactured by inserting a gel as cushioning. They said the heating and cooling apparatus is not in that spot. The back seat also has a lump, and is not heated or cooled. And as I said previously, at least for the driver’s seat, the Terrible Lump had a life of its own! Maybe we can start a movement protesting RX seats!!!!

But no one expects to be “ goosed” by their car seat!

Hi, Brenda. I am so sorry to hear of your difficulty, but on the other hand I am overjoyed to know there is someone else like me, and I’m not going nuts! Like you, I haven’t gotten any feedback after I met with the corporate representative way back in May. I haven’t tried to follow up… I guess I’ve given up. He did say they would reimburse me for a seat cushion, but every time I look into getting one I can’t make a decision as to what would actually work. I’ll try your folded washcloth recommendation! I too am a small lady. On the other hand, I’ve been staying close to home and haven’t driven more than 20 miles at a time. And on some of those occasions the Terrible Lump is almost not there. And other times is. It seems to have a life of its own. The horror movie The Blob! Would love to hear if you get resolution. Please keep in touch.

My 2004 RX was very comfortable !

My seats look like yours. You can’t feel anything with your hands. Nothing appears obvious. Only when I sit do I feel something more like a bubble. Again, some people don’t feel a thing, others do. It’s like a glob towards the back of the seat cushion. Or a very slender divider. I appreciate your interest. Your seats must have been manufactured on a good day! That reminds me! I placed a 7.5 lb dumbbell upright on the rear seat “egg” to see if the glob would spread out. Since I wasn’t the one driving this weekend I forgot about it. I’ll check in the morning to see if that worked ( not holding out hope!).

Hi, Gamalot. You are fortunate that your seats are comfortable! I’ve gone up the chain of command with my seats, and met with the Lexus Area Rep a few weeks ago. He was completely intrigued about what someone has described as a “ bubble”, which is now most notable in the back seat cushion. ( as well as drivers seat). It is extremely apparent and of no known cause. He even tried to puzzle out where the seats might have been manufactured. He was taking this up to corporate, I guess. I did try other car seats, and still felt something. The Rep offered to consider exchanges, but that didn’t make much difference, and I only want the RX 350. Makes me wonder if the whole batch of the 2021s sent just to my dealer is utterly strange. Again, some people feel discomfort in the front seats, but others don’t. The local Tech specialist, after my initial complaint, even started feeling this “ thing” in his own RX, but not to the degree I do. No one could deny the giant seat bubble in the back seat, however. The front seat heating and cooling work just fine. He did offer to pay for any seat cushions that might help... haven’t tried that yet. I would like to just find out what the deal is on the manufacture but I’m not holding out hope. I still haven’t driven any more than 15 miles so I don’t know long term effects. And my husband has only driven with me a couple of times... passenger seat made his legs numb... but he already has issues. I might be trading in for an Audi or Mercedes before long!!!!

Thank you. As a CR subscriber I have seen the rating, which is one of the reasons I stayed with the RX. I am not teeny tiny, and every other car seat has been fine. A neighbor who is considerably broader in the beam, and heftier, also found the discomfort. (Hope she doesn’t read this!)

My new RX350 has the most uncomfortable seat cushions that hit in a very strange way. The several ways I can describe it would be rather indelicate. Let's just say it feels like there a divider going down the middle, or I am sitting on an egg...OK...it feels like I am being goosed by my car seat! All the seats in the vehicle have that feeling, but I am most concerned about the drivers seat. I notice it more some times than others. I have only driven locally, so I don't know how bad a long trip will feel. My dealer says there is a layer of gel as a padding that is normal: I thought it was the seat ventilation apparatus. They said there is nothing they can do. Some people feel it...others don't. I am a small older lady. I will be meeting with the Lexus area Representative, but I am not expecting much resolution. My old 2004 RX330 was very comfortable, but it was time for something new. Has anyone experienced anything like this in their new RX350?