debbieandjon

I had a defective driver side rear view mirror motor replaced at Longo Lexus without question (1 year and 15,000 mi). The dealer close to my house stated that all it needed was a lube. Two days later the problem was back.

We had a 2001 AWD RX300 with 66,700 miles showing symptoms. They were as follows: hesitation between 2nd and 3rd gear, shuddering while engaging from park to reverse. When brought to the dealers attention they could not duplicate the problem hot or cold. At 70,395 miles the transmission failed completely. Keep in mind the factory warranty on the power train is 6 years/70,000. I had the car towed to a Gibraltar Transmission outlet in Van Nuys. The manager showed me that I was third RX300 in two weeks to need repairs. While purchasing a new RX400h I saw the power train warranty in the sales brochure. I was not aware that I might have a possible warranty claim. We had the car picked up by the dealer. At first they would not pay for the repair. With some good natured persistence we were able to get it resolved. Make sure you have all symptoms documented. I am a Consumers Reports subscriber and used to believe everything they said. I bought a bad JVC television and now this. Also, if you were not aware, CR uses outside labs to do some product testing. They had to retract an article about bad child car safety seats.

I switched from the Bridgestone OEM to 245/45/17 Michelin Pilot Sport A/S. The ride is smoother because the tire is taller. The grip is not as good... but the treadwear is 30% better.