I had the same problem. The dash would chip away by merely touching it. I missed the recall so there wasn't anything that the dealership would do. I ended up getting a dashboard at the junk yard that was in great shape and over the course of 3 evenings I was able to remove the existing dash and install the "new" one. I'm very happy with the results and it only cost about $250 and my time. YouTube was a great help in showing how to remove the old dash. If you attempt, take lots of pictures and label your screws as you remove them. I taped them to a plastic lid with reference to where they came out. Good luck!!