Thanks Jim, I appreciate your insight. I too stream music from my phone through Bluetooth. I also have tunes on my phone through my own Amazon library, Prime Music and Sirius XM. I'm gonna check out D 'n D app although I have a feeling that is for iPhones only. Even so, I like to see why something that should work from every indication I've seen doesn't, except for what the dealer says. Thanks again for your response.