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Njoymore

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  • First Name
    Joy

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  • Lexus Model
    ES350
  • Lexus Year
    2013
  • Location
    Georgia (GA)

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  1. The compartment that houses the airbag split in half and the airbag tried to deploy from the half that opened. Photo is attached.
  2. I purchased my 2013 ES350 brand new from the dealership. A few weeks ago, I was in an accident in which the front end of my car hit the backside of another car. Both front airbags deployed and the driver-side knee airbag fully deployed. However the passenger-side knee airbag only partially deployed. Is this a known defect for this car? What should my next steps be to report this malfunction? Thanks in advance for any and all advice.
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