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James_A

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  • First Name
    James

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  • Lexus Model
    ES350
  • Location
    Tennessee (TN)

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  1. I replaced the rear windshield. It has not resolved the issue completely. The lights do not scatter as much as before. However, you can still see the light hitting the defogger wires across the rear windshield. Thanks everyone for your help and suggestions James
  2. Thanks Paul, I will have to take a trip and will be back on May first. I will ask the dealer to replace the windshield and keep you informed of the results. James
  3. The windows were tinted by Lexus dealer at the time of purchase. After noticing and reporting it to the dealership, the tint was removed by the Lexus dealer, it helped a little bit, but the picture that I have posted is after they removed the tint. After many communications with Lexus , they have agreed to replace the rear windshield. They told me if I replace it and the problem still exist, they will not be responsible for it since the glass it not the Lexus original part even though it is certified and is replace by Lexus dealership. That's why I have nor replace it yet. I am going to investigate the comments that were provided by Paul. and provide you with the updates. Thanks, James
  4. I bought ES 350 2015 last year. Light reflects and spreads on every single defogger line on rear windshield. This problem is exacerbated if you have multiple cars driving on multiple lanes behind your car at night. Almost, the entire rear windshield is covered with these lights and you can see these through the inside mirror. I have complained to Lexus about these over many months. No solution has been offered. They do not consider this to be a defect. However, I believe, this is a major safety issue. Any suggestion to solve is problem is greatly appreciated.
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