I agree with Ben.
The deciding factor in purchasing the 450h was the excellent mpg rating!!! I would never think that a person would have to search all over the internet to find out that the vehicle they want to purchase does NOT EVEN GET CLOSE to the estimated mpg it has advertised. Especially a brand that is not 'cheap' by any stretch of the imagination. I purchased a Lexus because I wanted a luxury high quality vehicle WITH good fuel economy. Buying the more expensive brand was weighted specifically by the savings granted with the fuel economy.
Furthermore, I am appalled by the responses given by Paul. I have never had problems getting [very close] to the estimated mpg with every car I have owned. This car is pathetic. I have never gotten [even once] the estimated mpg on my 2010 RX 450h.
If Lexus is aware that this car does not get that type of gas mileage, as it appears they are, then they should never ever put it on the stickers for the vehicles and in the specifications!!!