Hi lenore. Thanks for the feedback. I live in Stockton, and I'm taking my RX 350 to Lexus of Sacramento for it's first complimentary service. I believe there is a second complimentary service also, so I will be taking it to Sacto. for that also. I guess I'll see how it goes with those two, and then decide what to do. I have two nearby Toyota dealers, one in Stockton, the other in Lodi. It's just the inconvenience, which I fully knew about when I bought the car, of traveling the long distance to have it serviced.