That's strange, because I have no problem with it at all, I'm serious! I think I mentioned this in an earlier post but I'll say it again. I often had to input a destination address, done entirely from the voice commands/steering wheel. I often played specific album/artist from my thumbdrive library, all with voice commands. I had problems with it at first, but once I understood to cut off ambient noise and speak loud enough, I have no problem, as long as my wife zips it while I'm giving the voice commands. :P That's not to say that I do not have to occasionally repeat the command; but by and large, I find that the system works fine.