Looks like this is a common problem. Does it mean the changer is kaput? (probable) The car is an '04 with 69K miles- so they will not honor warranty. The dealer said a reman changer will be $730 for the part alone. This is upsetting, as i doubt the reman will last that long. An aftermarket installer showed me that changing systems would be expensive and would alter the look of the dash considerably.
I'd appreciate any advice, as it looks like I'm gonna be into this for at least $1,000
Thanks folks!