Paul, Thanks very much for your concise reply, greatly appreciated.
With regards to your soap-box reply: It sounds to me like you have had excellent experience with your dealer, I envy that. I must say that since I have been buying new cars (1994) from honda, toyota, mazda my experience with dealers has been nothing short of disappointing. I have had to argue with service managers over the most mundane things that should be covered under warantee and have usually left with results in my favor yet being made to feel like they are doing me a favor. In fact, most recently, on my 2009 Sienna, I was quoted $79 to adjust the door open option, as they said it had to be hooked up to their computer - turns out I found out how to do it on a message board such as this - it was simple and did not need a scanner or computer.
I hope that my Lexus dealer provides the sort of service that you receive (or something even close) and until then, I will refrain from `dealer bashing` The car goes back in 2 weeks for some sort of 1500KM inspection (free), I will ask them at that time to make this adjustment.
Cheers,
Dennis