Paul,
Thanks for your response. The actual area of my concern is forward of that area. I forgot to mention that I have a NAVI unit RX350 and the problem area is the Cup Holder next to the NAVI Joy Stick. The cover probably had her name tag or a pen laying on top of it when she tried to open it and it slid behind the cover, which now won't open completely now. See the attached picture of the cover. Its current position is the position it will only open to with something interfering with the full opening.
I'll try your suggestion of the Lexus Dealer, but normally they consider this my problem and not warranty. If nothing else, I'll try to get some info as how to access the retainers to and get behind the cover to remove what slid down behind there.
Thanks, Ken Kaufmann