Boy are you so right, and because of their ignorance to real cost, Lexus continues to overcharge everyone else. Its called supply and demand, The supply of stupid people gives Lexus the right to demand overinflated charges for simple tasks. Give me a break, charge $500 for changing the oil and filter, and check this or that, which is probably no more than a visual, unless they can find something to gouge you for. That is the Lexus Motto, demand as much a the ignorant customer is willing to tolerate. So there be it in a nutshell. Toyota does it for cheaper, and just as well. Oh by the way RX in NC is right, learn to do some of the service yourself, not only is it interesting, but saves you a lot of money, and gets you in the garage away from the little woman to give you both peace of mind. Oh by the way it works the other way around, Women can do it also to give themselves a feeling of accomplishment, and say heck with you service writer, I did it right and for 1/10 the cost.