Hi,
I am very frustrated with my current service recommendations. Having read parts of the forum, I have noted that dealerships will recommend service that you do not need. I have a feeling that is what happened to me. I have 34,000 on my 2008 RX 350. The battery terminal is corroded and my terminal cable broke causing my car to have no power. They said the corrosion is from normal wear and tear and that I had declined the "battery service" at 2.5 years of ownership and so it was my fault. If I have significant corrosion on my battery terminal causing the terminal cable to break away, I would say that there is some serious battery leakage going on. The service agent said the battery tested great and so there is no replacement even though the car is still under warranty. I have never had "battery service" recommended on any other vehicle I have owned and in particular when the car is only 2-3 years. Hmmm...I battled with the service agent and finally got them to replace the battery, not just the terminal cable, under warranty. They also recommended the following for my car:
Transmission fluid drained and replaced
2 tires replaced which will also then require a wheel alignment
Front brake pads replaced and the rotors lathed
Flush the powersteering fluid
Fuel Induction service
Am I being taken advantage of? I think so. I have declined all services and price shop at a few Toyota dealerships but do I really need to do everything listed? Any advice would be greatly be appreciated. I am very disappointed with the service I am getting but it is the only Lexus dealer in the area. (I bought my Lexus out of town because I was disappointed in the sales department too).
