Jay_Shopping

A quick update. Yes the car died again on 10/20 (less than three weeks after it was "fixed", 40 days since I bought it). This time they came to pick up the car and after the repair work, they came to drop the car off (today 11/01/2010). I had to drive a loaner car for 11 days (RX350). I was told it was the battery problem, and the battery was back ordered. Several observations: 1) The battery was weak after the car have been sitting at the dealer's lot. Sounds like they antipcipated that, but they did not take action to prvent it from happening to a customer, and they did not fix it the 1st time when they had the opportunity. 2) The loaner car is also new, <4000 miles, missing half pair of the roof rack, whistling noise from the leaking window above 40 miles/hour and navigation system cannot find Santa Clara when you tried to set destination. So many problems when the car is so new, whcih shakes my confidence.

To follow up: The car is working fine for now. Sure it was the battery (I am pretty handy with cars, worked on my cars before to change clutch, starter and etc. and also know electrical and electronics well with an EE background, however I have no intention to work on this brand new car at my current stage of life). I was told the battery had been discharged. So the dealer charged it and was ready to go. I was asked whether the car had been parked for too long. Somehow according to the dealer's record, the car was sold in March, and I was questioned why I had only only 750 miles on the car after seven months. Of course you can tell I was not happy with this line of questioning and I could have had a good reason to become agitated and suspicous after wasting all the time and going through such a hassle. I had to make my point that the car was bought and delivered on 09/11/2010, it was three weeks not seven months, and I drove it every day. Anyway they were not able to find a cause for the low battery, and you know how the finger-pointing game can be played. Thank you all very much for the replies. I will keep my fingers crossed and keep you guys posted.

Would like share a couple of pictures of my brand new RX450h got towed onto a flatbed. 2010 RX450h, inservice from Stevenscreek Lexus on 09/11/2010, no license plates yet, 741 miles. Dead last night, tried to start it for more than 1 hour until after midnight. Called Lexus Roadside Assistance, tow truck came, technician tried start and could not, had to be towed to the dealer. In my >20 years driver life with so many different cars, the 1st time the car was so dead that had to be towed in.