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Guys, You both need to share your disappointment with Lexus USA. Write letters to their complaints departments explaining the issue including several pictures. Be polite, but firm in expressing your disappointment with the lack of concern shown by your dealerships in dealing with the problem. Explain that you both belong to this forum, and hope that you don't have to share your treatment to the forum members, Consumer Reports, the Better Business Bureau in your state, and all of your friends and relatives. You hope that Lexus would reevaluate your issue, as you know of at least one other owner who has the same exact problem. Also state that their response to your issue will help you to decide whether or not you will purchase another Lexus in the future. I can tell you that this has worked for me over the years with GM on a repair for a 77 Corvette, 3 months after the warranty was up. It also worked with Toyota on a used Cressida we purchased. In the GM case they gave us the rear end parts free of charge, and required us to pay the labour charges for the repair. More than fair. As for Toyota, they gave the dealership the parts for free, and paid them to install a new sunroof computer, and this on a four year old used car. I repeat, be firm but fair with them. Tell them that on a vehicle of this age, initial cost, and reputation in the industry, that you would expect that Lexus would want to correct the situation and keep a valued customer. Good Luck, and let us know how it turns out.